Endpoint Management Engineer - InTune

Working in a federal client space to support Microsoft Intune cloud-based endpoint management solution. Work includes managing user access to application and device management across a variety of devices, including mobile devices, desktop computers, and virtual endpoints.  Role supports protecting access and data on organization-owned and user’s personal devices. Supports compliance and reporting features for the Zero Trust Architecture.

 

Come explore an exciting career with Acuity! We are an award winning consulting firm that provides proven management and technological services to the Federal government. Recognized as one of the Best Places to Work, by the Washington Business Journal 8x over (2011, 2012, 2013, 2014, 2015 & 2017, 2018, 2022, 2023, 2024).

If you are passionate about using your skills in IT Modernization, Data Enablement, and Hyperautomation to make a positive impact, you might find a good fit at Acuity. We serve federal agencies as a trusted digital strategy and technology consulting firm, providing innovative technical leadership to support our customers’ critical missions.

Acuity is seeking a highly skilled junior to mid Endpoint Management Engineer to support the design, implementation, and management of a cloud printing initiative at the Department of State (DOS).  The primary purpose of this engineering position is to help drive the design and implementation of DOS’ cloud printing project to provide print capabilities to end users in various bureaus and offices as well as U.S. embassies and consulates overseas.

• Bachelor's degree, or equivalent degree in computer science or related area of study AND at least five years in IT related experience
• Accomplished implementing a cloud printing solution.
• Knowledgeable and experienced using and implementing Microsoft Universal Print
• Experienced with Azure Cloud, Azure AD, Entra ID, and Microsoft Intune
• Validate technical onboarding process across DOS environments
• Produce onboarding processes
• Support management of managed internet devices in Microsoft technology stack for government client
• Manage solution architecture, deployments and application and device support
• Provide hands on Tier 3 support to DoS customers
• Provide support to the client in administering deployment of policies (configuration and compliance) to Intune configured devices
• Monitor cloud print deployment status
• Respond to complex user issues escalated from Tier-2 as related to cloud printing devices; ensuring support requests are handled per the Service Level Agreement via Tier 3 troubleshooting
• Manage complex device policies/configurations using the MS InTune platform
• Respond to security issues as identified
• Create new device configurations based on operating system changes, new capabilities needed, etc.

Desired Experience:

• Microsoft Universal print management experience
• Microsoft Intune management experience
• Entra ID experience
• Configuration profile creation and deployment
• Azure AD group management
• Application packaging and deployment
• Windows 10/11 administration and troubleshooting
• Mobile Device Management experience (iOS, Android) nice to have
• Effective and independent troubleshooter
• Strong problem-solving skills
• Clear communication skills

Clearance Requirement:

• Must have an Active DOD Secret clearance or higher

 

About Acuity:

Acuity, Inc. is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative, collaborative and rewarding work environment has earned repeat honors from the Washington Business Journal’s Best Places to Work and SmartCEO Corporate Culture awards.

 

Why Choose Acuity?

• Innovative Excellence: Recognized by The Washington Post's "Top Workplaces" and a nine-time recipient of the Washington Business Journal's "Best Places to Work," Acuity fosters an environment where innovation thrives and employees flourish.
• Competitive Compensation: We value our employees and show it through highly competitive compensation and benefits packages.
• Personal Growth: Your potential isn't just recognized at Acuity, it's actively cultivated. With tailored training, mentorship, and cutting-edge resources, we empower you to thrive personally and professionally.
• Recognition and Visibility: Stand out in a competitive industry with Acuity's exceptional customer feedback and robust opportunity channels.
• Collaborative Culture: At Acuity, teamwork isn't just a buzzword – it's the cornerstone of our success. Encouragement and support fuel our collaborative culture, where every voice matters.
• Diversity and Inclusion: Diversity isn't just a checkbox – it's who we are. At Acuity, we pride ourselves on recruiting and maintaining a workforce that celebrates diversity and treats every employee with dignity and respect.

 

Join Acuity, where your talents are valued, your growth is nurtured, and your impact is amplified. Together, let's shape the future of digital strategy and technology consulting.

 

 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

 

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