Technical Project Manager

 

Acuity, Inc. seeks a dynamic, self-motivated IT Project Manager with experience leading IT project teams. Your expertise will facilitate the execution of IT projectsby evaluating project feasibility; establishing, developing, implementing, and controlling project plans; supporting operations; and analyzing project results. 

 

Acuity, Inc. is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative, collaborative and rewarding work environment has earned repeat honors from the Washington Business Journal’s Best Places to Work and SmartCEO Corporate Culture awards. Acuity is growing and looking to hire additional Project Managers to join in our growth.

 

Only candidates residing in DC, MD or VA will be considered per this government customer.

If you are passionate about using your skills in IT Modernization, Data Enablement, and Hyperautomation to make a positive impact, you might find a good fit at Acuity. We serve federal agencies as a trusted digital strategy and technology consulting firm, providing innovative technical leadership to support our customers’ critical missions.

The Project Manager organizes, directs, and manages contract operations support functions for a self-hosted ServiceNow SaaS platform in a disconnected environment. The Project Manager shall prepare long and short-range plans for the systems’ Operations & Maintenance (O&M), upgrades and for necessary support resources.

 

The Project Manager shall also be responsible for:

• The overall management of the specific tasks and ensuring that the technical solutions and activities are following the performance work standards of the task.
• Developing comprehensive project plans, including scope, schedule, and resource allocation.
• Facilitating communication and collaboration between team members, stakeholders, and leadership.
• Engaging and managing stakeholders throughout the project lifecycle.
• Communicating project status, risks, and issues to stakeholders effectively.
• Managing expectations and ensures stakeholder satisfaction.
• Driving continuous improvement through retrospectives and data-driven insights.
• Identifying and implementing process enhancements to optimize project delivery.
• Promoting a culture of learning and innovation within the team.

Minimum Qualifications 

• Bachelor’s degree in IT Management (or equivalent related field experience)
• PMP certification required
• 5 years or more, of relevant experience supporting Enterprise Information Technology with 3 years in an Agile Environment
• Experience managing project workloads on AWS cloud infrastructure
• Project Management experience in an Operations and Maintenance environment
• 3 or more years of experience in a client facing role; federal clients preferred 
• Knowledge of developing, implementing, and monitoring IT program and project delivery 
• Proficiency in MS Office Proficiency with MS Office Suite, and SharePoint 
• Positive attitude, willingness to learn and apply new skills and approaches, team player
• Strong communication (written and oral), presentation, organizational and interpersonal skills
• Able to take initiative, manage own workload, and assume responsibility for tasks 
• Able to multi‐task, handle multiple projects, and meet internal and client deadlines
• Ability to exercise sound judgment and innovative thinking

 

Preferred Requirements

• Experience with ServiceNow and/or similar SaaS platform management experience
• 2+ years of project management experience with federal government agencies and IT related projects
• Experience in developing and implementing business process transformation programs (digital transformation)
• Experience supporting Sponsor business transformation, IT systems and/or business process improvement requirements
• Information Technology Infrastructure Library (ITIL) certification
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) preferred.
• Understanding of the ServiceNow platform and applications (ITSM, SPM, HR, CSM, etc.)
• Proficient in Agile tools (Jira, Confluence, ServiceNow Agile)
• Demonstrated success in leading and implementing organizational change initiatives, preferably in technology-driven environments

 

Clearance Requirements:

• Must have active TS/SCI with Poly