Senior ServiceNow Developer

Acuity, Inc. has an opening for a Senior ServiceNow Developer to support a critical government client. Are you a dynamic and creative individual who enjoys working in a collaborative environment for the development of sophisticated applications? Come check out Acuity!

The Senior Developer will work with a cross-functional team building unique solutions using ServiceNow. Specifically, you will: 

• Lead the design, development, and continuous improvement of enterprise solutions in ServiceNow. 
• Ensure the logical and systematic conversion of product requirements into solutions that acknowledge technical and schedule constraints. 

• Use out-of-the-box or value-added features to fulfill business requests and initiatives. 
• Perform workflow design, configuration, development, and data loads for ServiceNow platform applications. 
• Program workflow, enhancements, and integrations with ServiceNow platform applications. 
• Ensure solutions are secure, stable, and available to users. 
• Provide innovative solutions and ideas for process and platform automation. 

• Maintain technical documentation and mentor peers on ServiceNow best practices. 
• Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc. 
• Maintain technical expertise relevant industry standards and best practices in ServiceNow. 

• Led the successful migration of legacy data repositories to ServiceNow, ensuring data completeness, accuracy, and compliance with security standards.

• Developed comprehensive data cleansing and normalization routines to improve the quality of legacy data before integration into ServiceNow.

• Performed in-depth data analysis on legacy systems to identify dependencies, relationships, and potential migration challenges.

• Troubleshot and resolved data integrity issues throughout the migration process, proactively mitigating risks.

• Created thorough data migration documentation, including mapping tables, transformation rules, and validation procedures.

• Bachelor’s degree from an accredited institution. 

• At least eight (8) years of IT experience. 
• At least five (5) years of ServiceNow Development experience 
• Must be a ServiceNow Certified Application Developer or possess at least one (1) Certified Implementer Product Certification.. 
• Must be a ServiceNow Certified Systems Administrator. 
• Experience with Agile Development and Test Management application frameworks 

• Experience with DevOps pipeline tools including configuration management, requirements (e.g., Jira), automated testing, and deployment. 
• Experience with developing and managing data models. 
• Experience designing and developing solutions with PaaS solutions such as ServiceNow in an Agile environment. 
• Experience with developing scoped applications in a delegated development environment. 
• Experience developing applications with responsive web design frameworks to support multiple platforms including compatibility with Chrome, Internet Explorer, and iOS. 

Clearance Requirement: 

• US Citizen with the ability to obtain and maintain a public trust clearance.