Business Analyst

Job Locations US-DC | US-DC
Job ID
# of Openings
*Management Consulting


Acuity, Inc. has an opening for a Business Analyst to support a very visible government client. Are you a dynamic and creative individual who enjoys working in a collaborative environment to develop sophisticated applications? Come check out Acuity!


In this role, you will serve as the Business Analyst and the customer's voice. The Business Analyst has deep customer knowledge and an excellent ability to transform strategic intent into fully elaborated requirements in user stories, feature specifications and acceptance criteria. Must be local to the DMV area and available to work on-site in Washington, DC 1-2 times per month. 


  • Owns, manages, develops and prioritizes product backlog of user stories in JIRA. Clearly communicates the requirements to the team and works with individual team members as needed to explain requirements.
  • Helps stakeholders envision how their processes will change with the implementation of the solution.
  • Establishes user story acceptance criteria and accepts user stories into the baseline. Helps to define sprint goals for their project, and acts as the proxy product owner to accept sprint delivered development.
  • Assists development teams in researching, troubleshooting, and diagnosing issues, documenting solutions, and managing bug fix release cycles.
  • Able to interact with technical staff and work collaboratively to define technical solutions to solve business needs.
  • Successfully engage in multiple initiatives simultaneously with strong time management skills.
  • Facilitate client-facing meetings to understand requirements and help prioritize organizational strategies and plans.
  • Coordinate and lead project team meetings with technical staff and other key stakeholders.
  • Assist the team lead in preparing project status reports and presentations by collecting, analyzing and summarizing information.


  • Bachelor's Degree with experience in a related Information Technology field
  • Experience in gathering requirements
  • Possess ServiceNOW Service Catalog experience
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
  • Able to take initiative, manage own workload, and assume responsibility for tasks
  • Able to multi-task, handle multiple projects, and meet internal and client deadlines    
  • Experience with Agile methods and tools
  • Previous experience working with Government clients is highly desirable
  • Strong prioritization skills and ability to gather information quickly to re-prioritize in a dynamic environment.
  • Working knowledge of the Atlassian Suite, including JIRA and Confluence
  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs to be a successful advocate for the customer
  • Excellent interpersonal skills, relationship-building skills, coordination and people skills to promote the improvement of relationships between team members and the overall organization
  • Strong business writing skills


Preferred Skills

  • Familiarity with State Department
  • Certified Scrum Product Owner (CSPO) or (CSM) strongly preferred
  • Business process engineering experience.
  • Organized, controlled, engaged, polished
  • Effective meeting management
  • Ability to be decisive
  • Self-starter with an entrepreneurial spirit
  • Familiarity with JIRA
  • Familiarity with Slack


Required Clearance:

  • Must Have an Active DOD Secret-level security clearance


About Acuity:

Acuity Inc. is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative, collaborative and rewarding work environment has earned repeat honors from the Washington Business Journal’s Best Places to Work and SmartCEO Corporate Culture awards. 


We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.








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