• Lead Training SME

    Job Locations US-DC
    Posted Date 2 weeks ago(1/9/2019 1:48 PM)
    Job ID
    2018-2189
    # of Openings
    1
    Category
    *Management Consulting
  • Overview

    Acuity, Inc. seeks a dynamic, self-motivated individual with experience supporting IT projects.  Acuity supports key Federal Government clients and we are looking for someone to support our client within the Department of State.  It would be helpful if the candidate has Federal space experience.  This position needs someone who is able to hit the ground running with creating and delivering training for an updated IT system scheduled for release in 2019.  This candidate will also help with broad communications informing various audiences of an upcoming new application release.

     

     

    Responsibilities

     

    • Strategically plan, develop, and deliver training to remote end-users in a variety of formats- including but not limited to instructor led training, reference guide, and short training videos based in Captivate.
    • Proactively analyze the needs of the different user audiences and tailoring the training to address those needs in the new and soon to be released cloud based application. 
    • Candidate must be flexible and adaptable to meet changing program needs and requirements related to the training and development tight project deployment deadlines
    • Ability to turn around finished training products by coordinating with some outsourcing vendors under tight deadlines to facilitate application deployment with solid training materials.
    • Successfully engage in multiple initiatives simultaneously.
    • Effectively and continuously, communicate the bureau’s message to customers and partners.
    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers and subject matter experts.
    • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs in order to be a successful advocate for the customer.
    • Work with project managers to assist as a communications focused consultant, keeping the voice of the customer in mind.

    Qualifications

    Required Skills:

    • At least 5 years Training background as this role will lead the development of training materials
    • Instructional Design is a plus
    • Exceptional communication and organizational skills
    • Active Secret Clearance Required

    Preferred Skills

    • Camtasia and/or Captivate
    • Experience with MS Project

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