The Secure Communications Engineer, a key part of the Secure Communications Team, provides both secure and unsecure telecommunications connectivity, voice and video, for the agency leadership and Senior Department principals with interagency counterparts, located domestically and world-wide. This position supports telephone and Video Telecommunications systems for the Executive Secretariat Bureau and serves as an on-call 24/7 point of contact for all communications issues relating to maintaining continuity of mission critical operations. Performance in this role directly affects the agency leadership and Senior Department principals. The National Security Staff and other Cabinet Agencies count on this section to ensure functioning classified voice and classified and unclassified video telecommunications support for key foreign policy discussions. A lapse in the incumbent’s performance could result in the State Department’s being cut out of policy formulation and impaired in its ability to advance U.S. interest in the international arena.
This position is part of a team within a matrixed organization, where client interaction and customer service are critical to the success of this role. Strong communication, tact and business acumen are inherent in this position. You should be skilled at navigating through the challenges of working with a dynamic and ever changing landscape that comes with supporting high level government officials. The ability to prioritize and execute tasks in a high pressure environment is imperative.
Some key functions of this role are as follows: